The Krouse family, owner of Wheels of Williamsport, has been in the motorcycle business since 1974. We are proud of our years in the business and still subscribe to the same basis business philosophy: Treat our customers the same way we'd like to be treated when we go shopping. That translates into good deals, good service and treating our customers with courtesy and friendship.
Our years in the bike business began at our first dealership, Suzuki City, which was located in Mill Hall, PA. We later changed the name to Krouse Sport City when we added the Kawasaki line to our dealership. A number of years later we sold our Clinton County dealership, moved to Lycoming County and created Wheels of Williamsport. Many of our old Clinton County based customers have followed us to our new location and have remained loyal customers throughout the years along with the thousands of new friends we have made in Lycoming and surrounding counties.
In 2006 we moved into a brand new custom designed 26,000 sq. ft. facility located between Montoursville and the Lycoming Mall. It is our pleasure to now offer our customers what we hope will be a thoroughly enjoyable shopping experience when they visit us. Our showroom, which is one of the largest in central Pennsylvania, houses Yamaha motorcycles, scooters, ATVs, Rhinos & Waverunners; Kawasaki motorcycles, ATVs, Mules & Teryxs; Suzuki motorcycles, scooters & ATVs; Kymco ATVs, scooters & UTVs Bennche side x sides, and Hammerhead Go-Karts. When you walk into our showroom, it will seem like you're walking into a mall full of fun products. You will enjoy browsing through our huge showroom and your choice of product is unparralled to any place in Central Pennsylvania.
Besides our top notch line of products, the other equally important feature of our store is our staff. The owner and general manager is Steve Krouse. Steve has been involved in the Krouse family dealership going way back to grade school. He would travel to the store with his Dad to do anything from mopping floors to polishing bikes. He has been around bikes his entire life, including a career of motocross racing and trials riding. After Steve graduated from Lock Haven University, he bought into the family business and has gradually taken over both ownership and management of the business. He is proud of the unequalled staff he has surrounded himself with.
The showroom is handled by two of the best guys you'll ever deal with in Kevin McGowan and Andy Clayton. Both Kev and Andy have a reputation for straight talk and are two of the most knowledgeable motorcycle people you'll ever meet. They handle both sales of machines along with handling all of their customers parts and accessory needs.
us introduce our staff:
Our Sales Staff
Steve Krouse - General Manager
background in the motorcyle business goes way back to his pre-school
days when he would travel with his dad each morning to the family's
original Suzuki City dealership.
Steve's experience began by cleaning and polishing bikes, and doing
all-around chores at the family business. He took an active part
in the Mill Hall dealership even prior to entering grade school.
At the age of 6, he began his motocross racing career, where he
was a regular at tracks across Pennsylvania. His involvement in
the dealership itself continued and developed through grade school
and into high school where he became an important part in the overall
business. During his senior year in high school, Steve became a
PIAA AAA State Wrestling Champion which paved his way for a wrestling
scholarship at Clarion University, where he wrestled for 3 years.
During his final senior season, he returned to Lock Haven University
where he had the distinction of becoming a Division I All American
Wrestler. Upon graduation from LHU, he immediately returned to the
family business where he has been ever since. Several years ago,
Steve bought into the family business, becoming a 1/3 owner and
general manager. In 1999 and 2000 Steve won two District 6 200cc
and under Expert class, harescramble championships competing on
stock YZ125s. In 2004 he married his wife, Leslie, who is now also
active in the business, and they have two little girls, Lainie and Lyndal. Steve currently rides a Sherco Trials Bike
and is an expert level trials rider competing at local District
6 events and select national events across the country.
Clayton - Showroom Manager
came to work for Wheels of Williamsport in 2000. He was a former
customer,having been an avid ATV and motorcyle rider. He began his
duties in the parts department; however, his skills and talent quickly
manifested themselves at the dealership, and Andy quickly moved
into both sales and parts. He has developed into one of the top
motorcyle salesmen in central Pennsylvania because of his fantastic
people skills. Customers know Andy, customers like Andy, and customers
know they can count on Andy's honesty. His duties at the new Wheels
of Williamsport have continued to increase in his new postion of
showroom manager. He is still involved in the parts department and,
of course, sales; however, a big part of his new responsibilities
involve data processing, credit applications, and computer systems.
Andy is married to the former Tracy Bender, and they have two sons,
Owen and Noah. Owen is in contention for the Guiness Book World Record for
the youngest motorcyclist on record.
McGowan - Parts Manager
Kevin came to work at Wheels of Williamsport in 2006. Kevin has had extensive experience in the motorcycle business, having
worked at a Yamaha dealership in Texas before moving back to his
original hometown, Williamsport.
He is an avid motorcycle rider and collector, where he can be seen
riding to work on such notable rides as an R-6 one day and an old
Kawasaki 2 stroke H-2 the next day. Kevin manages the parts and
accessories department at the store; however, he has also shown
his expertise in the sales department as well. With his vast knowledge
of accessories that fit, perform, and work properly, Kevin is an
excellent guy to help you accessorize your new or existing ride.
Our Service Staff
Joel Hess - Service Manager
Joel “The Wizard” Hess has made his return to the Wheels of Williamsport family! He is once again our leader in the service department as our Service Manager! Joel was a 2007 graduate of Berwick High School. Long before his graduation, Joel knew he wanted to work in the motorcycle industry. Once he graduated he headed to the Motorcycle Mechanics Institue in Orlando, Florida where he majored in motorcycle technology. In 2009 Joel obtained the rare distinction of graduating with a perfect 4.0 grade point average. He obtained certification in Yamaha, Suzuki, Kawasaki and Honda system techniques. After his graduation he began his search for that perfect position in the motorcycle industry and supplemented his income in the mean time by working as an automotive technician at several different businesses including Pep Boys. Joel became certified as an ASE Master Automotive Technician and while he enjoyed and excelled at his positions in the automotive industry, he continued to search for that job of working on his first love, that of motorcycles.
In 2012 Joel returned to Pennsylvania from Florida and circulated his resume throughout central Pennsylvania. That is how Joel and Steve, owner of Wheels of Williamsport, got hooked up. There was an immediate chemistry between the two, and Steve quickly concluded that Joel was the man he had been searching for to head up his service department. He spent 2 years with us, a year at a Honda dealership and has come back to Wheels of Williamsport with even more knowedge and experience. He has established himself as a great leader in providing customers with top notch service.
Joel's wife, Ashley, is a graduate of the University of West Florida in Pensacola with a teaching degree. She and Joel reside in Berwick. Joel's hobbies, as one might guess, evolve around street riding and motocross. Joel and Ashley recently added a new member to their family, Xander Hess born February 3, 2016. We are all hoping to get baby Xander on a PW50 ASAP!
Also, please note: Lead technician Ian Hickey has been appointed Assistant Service Manager and will be a tremendous asset to Joel and especially to our customers. We are extremely forutnate to have these two outstanding men on our team. Their leadership, experiences and customer satisfaction are just a few of the reason for our excitement. Please contact Joel or Ian for all your service needs and once again, welcome home Joel!
Ian Hickey - Assistant Service Manager
Ian Hickey has recently been appointed our Assistant Service Manager. Ian has received extensive training in the motorcycle service industry having graduated from Motorcycle Mechanics Institute in Orlando, FL attaining an impressive 3.79 GPA. Ian also has an assocaite degree from Pennsylvania College of Technology with a major in computer aided drafting. Ian's computer knowledge has been a great asset in adding to his motorcycle service capability particularly in view of the many new computer mapping technologies required with Yamaha, Kawasaki and Suzuki's advanced technology development.
Ian has both pride and confidence that when one of his customers has a problem, he can and will solve the problem.
Kyle Lose - Assembly Technician
Kyle Lose joined the Wheels of Williamsport team in 2006 as our assembly technician. He was a graduate of Jersey Shore High School where he specialized in machine shop, welding and automotive repair. He obtained ASE certification in these areas.
Kyle has multiple responsibilities. He handles the assembly and fine tuning of all new motorcycles and ATVs. In addition, he serves as the dealership's chief inspection mechanic where his main job is certifying by Pennsylvania State Inspection Sticker that our customer bikes are safe for highway use. Kyle is also responsible for the reconditioning of all used units before they are displayed for sale in our showroom.
Kyle's hobbies include hunting and fishing. He is an avid street bike rider as shown by his main ride, a Suzuki TL1000. Kyle also races motocross and hare scrambles.
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